TECHNOLOGY

​Enhance your creativity and improve guest relations. Unlock new possibilities, build trust, boost productivity, lower operational costs and intensify your impact. We embed AI capabilities in our software to provide you with more intelligent, automated solutions.  Majesty AI Digital Concierge meets your all changing business needs from machine learning to computer vision, to natural language processing.​

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​SEAMLESS INTREGRATION
NATURAL CONVERSATION AND
SMARTER LEARNING
​SECURE​​

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​SEAMLESS INTEGRATION
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Majesty AI deployed in any digital channel enhances great customer experience with booking software, calendar, phone, payment, client data, inventory, customer feedback.
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​​NATURAL CONVERSATION
​AND SMARTER LEARNING

Natural language generation(text/voice) in the native language, enabling controlled, concise and efficient interactions between humans and computing machines. The new information learned by observing the human is automatically fed back into the system to make the virtual agent even smarter over time.

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​​SECURE
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​Majesty AI secures multi-factor authentication through voice recognition by having user ID added to prevent an unmatched level of security and fraud prevention to conversations.

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​​Virtual Concierge for Hospitality

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Majesty AI Virtual Agents will help hotels to build proper and accurate guest profiling, allowing them to provide personalized offers to their guests.

​Since virtual agents are a 24/7 service, they will reduce reception workload, giving guests instant and helpful answers at any moment of their stay.

​​Virtual agents stay connected with guests right from pre-arrival to post-departure, which increases guest loyalty and the number of repeat visits.

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AI use in Hospitality

70%  better customer engagement with AI – Japan Airline
70%  customer enquiry resolve with AI– Vodafone
89%  percentage of hoteliers agree that AI significantly reduces 
             operating costs – Oracle Research
86%  hoteliers agree that AI actually improves employee satisfaction
85%  accuracy reduce contact time more than 4 minutes per interaction.
30%  AI Virtual Concierge reduce call to human concierge by automatic answering guests queries by text.
The bots are able to handle upwards of 2 million queries a day, a workload equivalent to around 7,000 human staff. 

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​AI Virtual Concierge benefits to hospitality
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​ENHANCE GUEST COMMUNICATION

​​CHECK-IN / CHECK-OUT FEATURES

​LOWER OPERATIONAL COSTS

​HELPS PROMOTE YOUR HOTEL SERVICES, FACILITIES AND OFFERS

REDUCE STAFF WORKLOAD

BOOST PRODUCTIVITY

​INCREASE SERVICE LEVELS AND GUEST SATISFACTION

​ACCESS TO DIGITAL CONTENT

BUILD TRUST AND ACCURACY

ENHANCE CREATIVITIES / SUSTAINABILITY

​RESPECT SOCIAL DISTANCING

UNLOCK NEW POSSIBILITIES

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Customization

​Majesty AI customized technology adapt to trends in hospitality, along with technology trends that serve as a solution to the coronavirus pandemic and associated shifts in consumer behaviour such as IoT, Augmented, Robotic, Big Data