Majesty AI, a Virtual Concierge for Hospitality, powered by Artificial Intelligence (AI), aims to have a great impact on the industry and our future with a perception of creativity and innovation for long-term sustainability. Majesty AI technology will create a new way of industry operation in data and customer touch point, help business operations lower costs, minimize staff workload, enhance customer satisfaction, increase revenue, and further develop to reduce waste, and benefit the environment. 

Hospitality industry faces the challenge to keep customer satisfaction and at the same time to meet up and go beyond the standards. Without the right and accurate guest data profile, it is very difficult on finding and keep valuable customers and convert them into loyalty and repeat visit.   The growth in travel demand at 4.2% annually brings more competitors into the market. Industry facing shortage on hiring their best staff, in spa areas for example, prediction demand on staff over 500,000 positions by 2022.  The fixed cost of operation and maintaining a hotel is always one of the major issues for the industry. The right strategy to reduce waste and emission in different areas of property is crucial. Hotel is part of a commercial building that produces 12.3% of earth carbon emission which is predicted to increase 130% by 2035.    
 
The hospitality industry adds $3.4 trillion to the global economy every year.  2.5% Economy GDP Growth.  Another 58% of global development of hotels are still in planning and development. Now there are over 700,000 hotels and resorts worldwide. The industry is thriving and worth over $570 billion worldwide. The global hotel market has over 16.4 million hotel rooms. 149,000 spas, earning $93.6 billion in revenues. Growing by 9.9 % annually and projected to reach $128 billion in 2022.

Majesty AI Virtual Concierge powered by Artificial Intelligence (AI). Majesty AI Virtual Agents will help hotels to build proper and accurate guest profiling, allowing them to provide personalized offers to their guests. Since virtual agents are a 24/7 service, they will reduce reception workload, giving guests instant and helpful answers at any moment of their stay. Virtual agents stay connected with guests right from pre-arrival to post-departure, which increases guest loyalty and the number of repeat visits.  

​The Majesty Artificial intelligence application can be stand-alone or integrated with hospitality systems efficiently and will initiate a new layer of interaction between the hotel and the guests while bringing key features that guests will demand ​such as online reservation, digital menu, contactless dining, cleaning requests, and more. Majesty AI Digital Concierge meets your all-changing business needs from Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Natural Language Understanding (NLU), and Artificial Emotional Intelligence. ​Apart from Virtual Concierge, Majesty AI also customized further in IoT, Augmented Reality, Robotic, and Big Data.

Majesty AI is a unique team with diversity and multicultural background of expertise.  Majesty AI customize to customer needs, flexibility, and provide all year technical support with reputed technology that provide client cost efficiency and future access for advanced technology.  Partnering with Majesty AI can gain the competitive advantage in wellbeing approach and innovation on spa and wellness together with natural products that will increase the revenue for the hoteliers.

​

​